Buffalo Grove Park District

Guest Services - Fitness Center

Buffalo Grove Fitness Center - Buffalo Grove, IL - Part Time

Job Summary: The Guest Services Representative performs duties to provide customer service to the members and guests of the Buffalo Grove Fitness Center.  This position is a part-time, year-round position. Must be able to work evenings from 4pm - 10:15pm on weekdays and weekends. Must also be available to work 3+ holiday shifts per year.

Essential Functions:

1.  Must have detailed computer knowledge and be able to learn new programs quickly.  Experience with Microsoft Office preferred.
2.  Greet and check in all members upon entering and leaving the facility.
3.  Answer incoming phone calls politely and professionally.
4.  Retrieve messages and transfer calls and messages to the appropriate department or person.
5.  Perform opening and closing procedures and paperwork including reconciling cash and sales made during the day and verifying the correct dollar amount to be deposited.
6.  Assist members in a friendly and pleasant manner during challenging situations.
7.  Clean the front desk as needed.
    
Education and Experience:
1.  High school diploma or GED or equivalent required.
2.  Customer service experience required.

Salary:  
$17 - $21 per hour, depending on experience

Benefits:

Free Fitness Center pass, along with other discounts towards Park District programs. 

Apply: Guest Services - Fitness Center
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Note to Applicant: Do not answer the following question unless you have been informed about the Essential Functions of the job(s) for which you are applying. The Essential Functions are included on the Job Notice. Are you capable of performing in a reasonable and safe manner, with or without reasonable accommodation, the Essential Functions for the job(s) or position(s) for which you have applied?
By checking the box below, candidate authorizes the park district to conduct an investigation of candidate pursuant to The Park Code to determine whether candidate has been convicted of any criminal or drug offenses as set forth in such statute, and, upon request, agrees to execute an investigation authorization form as a condition for candidate’s employment. The Park Code also stipulates that the Park District perform a check on the Statewide Sex Offender Database. Candidate may not be employed unless such investigations have been initiated. I certify that the information given by me in this application is true in all respects, and I agree that if the information given is found to be false in any way, it shall be considered sufficient cause for denial of employment or discharge. I authorize the use of any information in the application to verify my statement, and I authorize past employers, all references and any other person to answer all questions asked concerning my ability, character, reputation, and previous employment record. I release all such persons from any liability or damages on account of having furnished such information.*
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